The stolen data, examined by Wired News, includes names, phone
numbers, addresses, e-mail addresses and internet IP addresses. Other
fields in the compromised databases appear to be logins and passwords,
credit card types and purchase amounts, but credit card numbers are not
included.
The breach has broad privacy implications for the victims. Until it was brought low by legal and financial difficulties, iBill
was a top credit card processor for adult entertainment websites --
providing billing services for such outlets as DominaBDSM and
Top-Nude.com.
The transactions documented in the database are dated between 1998 and 2003, spanning a period at the height of iBill's success.
The company didn't respond to repeated e-mail and telephone inquires by Wired News.
Two caches of stolen iBill customer data were discovered separately
by two security companies while conducting routine research into
malicious software online.
Southern California-based Secure Science Corporation
found the first data file containing records on 17 million individuals
on a private website set up by scammers. The site was part of a
so-called "phishing" scheme, in which a spamming fraudster poses as a
bank or online retailer in an attempt to con consumers out of
identification and financial information.
Secure Science found that data in February 2005, and reported it to
the FBI's Miami field office, the company says. The FBI declined
comment.
Last month, Sunbelt Software
found an additional list of slightly over 1 million individual entries
labeled Ibill_1m.txt on a spamming website. That list also appeared to
date from 2003.
IBill has a troubled history. Founded in 1997 by executives of a
Florida-based BBS software developer, by 2002 iBill was a big player in
internet billing, processing approximately $400 million in credit card
transactions per year, according to SEC filings. The company took 15
percent off the top in fees. Todd Dugas, a former inside sales
representative for iBill, estimates that pornography made up 85 percent
of the business.
But when Atlanta-based InterCept acquired iBill for $120 million in
2002, it immediately encountered problems. New rules from Visa made it
more complicated and costly to process adult website transactions, and
"accounts dropped like flies," says Dugas. Meanwhile MasterCard levied
$5.85 million in fines against iBill for an unusually high volume of
"charge backs" -- consumer-disputed charges -- though InterCept managed
to recoup most of the fine from iBill's previous owners.
In September 2004, iBill lost the contract
with its upstream credit card processor, First Data, which had grown
wary of being associated with adult content. Website operators relying
on iBill for payments had to wait months for their checks while First
Data held the money in escrow. Roger Jacobs, who followed the story of
iBill for adult industry publications AVN and XBiz, described low morale and a hemorrhaging of employees during this period..
Lance James of Secure Science and Adam Thomas of Sunbelt Software
speculate that the company's troubles may have left them vulnerable to
information embezzlement: The breach, they say, has all the markings of
an inside job. The files appear to have been generated by exporting an
SQL database into a CSV format -- a procedure that would be unusually
extravagant for a quick, furtive hack-attack. Moreover, at 4.5
gigabytes in size, the larger file would have been tough to download
unnoticed over iBill's internet connection.
Thomas speculates that an employee or other insider may have simply
walked out of iBill with the transaction records to sell on the data
black market.
What happened with the records from there is anyone's guess. The 1
million addresses found by Sunbelt Software were being used for
spamming. Sunbelt found the database by tracing malware-infected
computers as they connected to the internet to refresh their list of
spam targets. The target list turned out to be the iBill database,
hosted on a rogue website.
Secure Science's James says the 17 million database entries he found
is prime data for spamming, phishing attacks, pretext phone calls, and
even possible hacking of vulnerable computers at the IP addresses
listed.
Independently, Wired News found that entries from the smaller cache
are listed as mortgage leads on a spammer community site,
specialham.com. (The website's homepage offered no contact information
and Wired News was unable to reach the registered owner of the domain,
one "Juice Wobble.") This suggests that the database was marketed as a
lead list for outside businesses. "I can attest to the fact that this
goes on with phishing groups," says James. "They break in and steal
leads and then sell those leads to (black market) leads companies, who
resell them to legitimate companies, and sometimes the same companies
they stole them from."
"The fact that a total of 17,781,462 iBill records have been found
in the hands of criminal hackers is quite disturbing, be it an inside
job or the successful work of criminal hackers," says Thomas.
Contacted by Wired News, one of the victims of the breach expressed
dismay that his information was in the hands of criminals. The
41-year-old San Diego man says he allowed a "business partner" to use
his credit card on an adult website dedicated to finding resources in
Tijuana's red light district, with discussion groups and locations of
prostitutes.
"Life is difficult enough," says the victim. "It makes the net that
much less secure in my eyes... I plan to not use any credit card
information on any site."
The man says that neither iBill nor the FBI notified him of the breach.
Because the information didn't include Social Security, credit card
or driver's license numbers, no U.S. laws require iBill or the
companies for which they provided billing to warn victims. A year after
the FBI first learned of the larger leak, they have also failed to
issue any public warnings.
In January of last year, iBill was purchased by Interactive Brand
Development for $23.5 million. On Monday, IBC's stock closed at 8 cents
a share in over-the-counter trading.